Why Restaurant Marketing Has Changed Completely
In 2020, 80% of restaurant marketing was location-based: a good sign, word of mouth, and maybe a Yelp listing. In 2026, the restaurants that are growing are running multi-channel digital marketing campaigns from their phones — SMS blasts, push notifications, email automation, loyalty rewards, and reputation management, all happening simultaneously.
The shift isn't optional. According to the National Restaurant Association, 73% of diners say technology improves their restaurant experience. And McKinsey reports that digitally engaged restaurant customers spend 20-40% more per visit than offline-only customers.
But here's the problem: there are hundreds of marketing tools for restaurants, and most owners don't have time to evaluate them all. This guide compares the 12 that actually move the needle, organized by category, with real pricing and expected ROI.
Category 1: SMS & Push Notification Marketing
Text messages have a 98% open rate and are read within 3 minutes on average. Push notifications on a branded app have a 7-10% engagement rate. Compare that to email (20% open, 2% click) and social media (0.5% engagement). For time-sensitive offers like "Happy Hour starts in 1 hour" or "Free appetizer today only," nothing beats direct messaging.
1. SlickText — Best Standalone SMS Platform
Price: $29-$139/month (based on message volume)
SlickText is a dedicated SMS marketing platform with excellent restaurant features: scheduled texts, MMS (photo messages), keyword opt-ins (text "PIZZA" to 12345), and automated drip campaigns. It integrates with most POS systems and email platforms.
Best for: Restaurants that already have other tools and just need SMS. ROI example: A pizzeria sending a "BOGO Tuesday" text to 500 subscribers can expect 35-50 redemptions, generating $700-$1,500 in incremental revenue from a $29/month tool.
2. Podium — Best for SMS + Reviews Combined
Price: $249-$599/month
Podium combines SMS marketing with online review management. After a customer visits, Podium automatically sends a text asking for a Google review. It also lets you send promotional texts, manage a web chat widget, and accept payments via text. The downside is the price — it's expensive for small restaurants.
Best for: Restaurants that need both SMS marketing and reputation management in one tool.
3. Buildify Push Notifications — Best for Branded App Users
Price: Included in Buildify Business ($650/mo)
If you have a branded mobile app through Buildify, push notifications are included at no extra cost — unlimited sends. Push notifications outperform SMS for existing app users because they're free to send (no per-message cost), appear on the lock screen, and can include rich media. Combined with Buildify's built-in loyalty program, you can trigger automated notifications like "You're 2 visits away from a free meal!"
Best for: Restaurants with a Buildify-powered branded app that want the highest-engagement marketing channel at zero marginal cost.
Category 2: Digital Loyalty Programs
Loyalty programs aren't just "nice to have" — they're the most cost-effective retention tool available. Loyal customers visit 2.5x more frequently and spend 20% more per visit than non-loyal customers. For a full comparison of loyalty platforms, see our dedicated loyalty program guide.
4. Square Loyalty — Best for Square POS Users
Price: $45-$90/month
Automatic enrollment at checkout. Customers earn stars with every purchase, no app download required. Excellent reporting shows exactly which rewards drive the most repeat visits. Only works with Square POS.
5. FiveStars (Sumup) — Best for AI-Powered Automation
Price: $149-$299/month
FiveStars uses AI to automatically segment customers and send targeted offers. A lapsed customer gets a "We miss you" deal. A frequent visitor gets VIP perks. Set it and forget it — the AI handles targeting. Requires their hardware tablet for check-in.
6. Buildify Loyalty — Best for Full Brand Ownership
Price: Included in Buildify Business ($650/mo)
A custom points-based loyalty program built into your own branded app. Customers earn points on every order, track progress, and redeem rewards — all within your brand, not a third-party app. Combined with push notifications and online ordering (also included), it's the most integrated solution available. See our ordering system comparison for how ordering + loyalty work together.
Category 3: Email Marketing
Email isn't dead — it's just not the star anymore. It's best used for weekly newsletters, new menu announcements, and event invitations. Open rates for restaurant emails average 20-25% with a 2-3% click rate.
7. Mailchimp — Best Overall Email Platform
Price: Free (500 contacts) to $20-350/month
Mailchimp is the industry standard for email marketing. Drag-and-drop templates, automation workflows, A/B testing, and solid analytics. The free tier covers up to 500 contacts, which is enough for most single-location restaurants to start. Their restaurant-specific templates make it easy to create beautiful menu announcements and event promotions.
Best for: Any restaurant that wants professional email marketing on a budget.
8. Constant Contact — Best for Non-Tech-Savvy Owners
Price: $12-$80/month
Constant Contact is simpler than Mailchimp with better phone support. If you're a restaurant owner who isn't comfortable with technology, Constant Contact's guided setup and live customer support make it the easiest option. The event management features are also strong for restaurants hosting live music, wine dinners, or seasonal events.
Category 4: Reputation Management
A one-star improvement on Yelp or Google can increase revenue by 5-9%, according to Harvard Business School research. Reputation management tools help you monitor reviews, respond quickly, and proactively solicit positive reviews from happy customers.
9. Birdeye — Best Enterprise Reputation Tool
Price: Custom pricing (typically $299-$499/month)
Birdeye monitors reviews across 200+ sites (Google, Yelp, TripAdvisor, Facebook, etc.), sends automated review requests via SMS after visits, and provides competitive benchmarking against nearby restaurants. Their AI generates suggested responses to reviews, saving hours per week.
Best for: Multi-location restaurants that need centralized review management.
10. ReviewTrackers — Best Mid-Range Option
Price: $49-$199/month
ReviewTrackers focuses specifically on review monitoring and analytics. It aggregates reviews from Google, Yelp, TripAdvisor, and 100+ other sites into one dashboard. Sentiment analysis helps you understand what customers love and what needs fixing. More affordable than Birdeye with most of the core features.
Category 5: Social Media Management
11. Later — Best for Visual-First Restaurants
Price: Free (basic) to $25-$80/month
Later is an Instagram and TikTok scheduling tool that's perfect for restaurants because it's built for visual content. Plan your feed visually (drag-and-drop calendar), schedule posts and stories, and use Linkin.bio to drive traffic from Instagram to your ordering page. The free plan covers 1 social profile with 5 posts/month.
12. Hootsuite — Best for Multi-Platform Management
Price: $99-$249/month
If you're managing Facebook, Instagram, TikTok, X, and Google Business Profile simultaneously, Hootsuite's unified dashboard saves significant time. Schedule posts, monitor mentions, and track analytics across all platforms. The AI writing assistant helps generate captions quickly.
Complete Cost Comparison
| Tool | Category | Monthly Cost | Annual Cost | Best For |
|---|---|---|---|---|
| SlickText | SMS | $29-139 | $348-1,668 | Standalone SMS marketing |
| Podium | SMS + Reviews | $249-599 | $2,988-7,188 | Combined SMS + reviews |
| Square Loyalty | Loyalty | $45-90 | $540-1,080 | Square POS users |
| FiveStars | Loyalty | $149-299 | $1,788-3,588 | AI-powered automation |
| Mailchimp | $0-350 | $0-4,200 | Overall email marketing | |
| Constant Contact | $12-80 | $144-960 | Non-tech-savvy owners | |
| Birdeye | Reviews | $299-499 | $3,588-5,988 | Multi-location review mgmt |
| ReviewTrackers | Reviews | $49-199 | $588-2,388 | Mid-range review monitoring |
| Later | Social | $0-80 | $0-960 | Instagram/TikTok scheduling |
| Hootsuite | Social | $99-249 | $1,188-2,988 | Multi-platform management |
| Buildify Business | All-in-One | $650 | $7,800 | Push + Loyalty + Ordering + Analytics |
The "Point Solution" Problem
Most restaurant owners end up cobbling together 3-5 separate tools:
- SMS marketing: ~$100/month
- Loyalty program: ~$150/month
- Email: ~$50/month
- Review management: ~$150/month
- Social scheduling: ~$50/month
Total: ~$500/month across 5 different dashboards, 5 logins, 5 billing cycles, zero integration between them. Your SMS tool doesn't know about your loyalty data. Your email platform doesn't know who ordered last week. You're flying blind with fragmented data.
The All-in-One Alternative
Buildify Business at $650/month gives you push notifications (unlimited), a loyalty program, commission-free online ordering, AI insights, and live analytics — all in one platform, connected through one customer database. Plus you get a custom-branded mobile app for iOS and Android. No $50,000 upfront cost. No contracts.
For restaurants serious about growth, the all-in-one approach saves money and produces better results because your marketing, loyalty, and ordering data are unified. You can see that "Customer X hasn't ordered in 30 days, has 80 loyalty points, and prefers your Thai Chicken Bowl" — and send them a targeted push notification to bring them back. Try doing that with 5 disconnected tools.
How to Choose the Right Marketing Stack
Use this decision framework based on your situation:
Just Starting Out ($0-100/month budget)
- Start with Mailchimp free tier for email
- Use Google Business Profile (free) for reviews
- Use Later free tier for Instagram
- Consider Square Loyalty ($45/mo) if you use Square POS
Growing & Ready to Invest ($200-500/month)
- Add SlickText ($29-69/mo) for SMS campaigns
- Upgrade to a paid loyalty platform ($45-149/mo)
- Add ReviewTrackers ($49/mo) for review management
Serious About Digital Growth ($500-1,000/month)
- Consider Buildify Business ($650/mo) for all-in-one (push, loyalty, ordering, analytics, branded app)
- Add Mailchimp ($20/mo) for email newsletters
- Add Later ($25/mo) for social media scheduling
- Total: ~$695/month with a complete, integrated marketing stack + your own mobile app
FAQ
What are the most effective marketing tools for restaurants?
The highest-ROI restaurant marketing tools in 2026 are: (1) push notifications via a branded app (7-10% engagement), (2) SMS marketing (98% open rate), (3) digital loyalty programs (25-35% retention increase), and (4) review management (1-star improvement = 5-9% revenue increase). For a single all-in-one solution, Buildify Business at $650/month includes push notifications, loyalty, ordering, and analytics.
How much should a restaurant spend on marketing tools?
Most successful independent restaurants spend $300-$800/month on digital marketing tools. This typically covers SMS or push notifications, a loyalty program, email marketing, and social media scheduling. The key is ROI — a $100/month SMS tool that drives $1,500/month in incremental revenue is a 15:1 return.
Is SMS marketing effective for restaurants?
Extremely. SMS has a 98% open rate and messages are read within 3 minutes. Restaurant-specific use cases — flash deals, slow-day promotions, event announcements, and loyalty reminders — are perfectly suited to the medium. Expect 7-10% redemption rates on promotional texts.
Do I need a branded app or is SMS enough?
SMS is great for short-term promotions, but a branded app with push notifications provides a richer experience: loyalty tracking, one-tap reordering, menu browsing, and event calendars. Push notifications are also free to send (unlike SMS which costs per message). For restaurants serious about long-term growth, a branded app is the stronger investment.
Stop Cobbling Together Point Solutions
Every disconnected tool in your marketing stack is a missed opportunity for customer insight. Unify your ordering, loyalty, notifications, and analytics into one platform.
→ See what's included in Buildify Business for $650/month — custom-branded app + loyalty + push notifications + AI insights + live analytics. $0 upfront. No contracts.
Related reading: Best online ordering systems compared | Top loyalty program apps | Restaurant app development guide